Responsible Gambling
Gambling is meant to be entertainment — never a way to make money, fix a financial problem or escape stress. At Highflyer Casino we take responsible gambling seriously, and this page exists to help you keep play safe, balanced and within your means. If gambling stops feeling fun, the most important thing you can do is pause and ask for help. Free, confidential, 24/7 support is available across Canada.
Free 24/7 help in Canada — ConnexOntario
CALL 1-866-531-2600Warning Signs to Watch For
Problem gambling can develop gradually. The earlier you spot the signs, the easier it is to course-correct. Honest answers to the questions below are a useful starting point — even one or two "yes" answers may be worth a conversation with a counsellor.
- You think about gambling most of the day, even when you are doing something else.
- You bet more money or for longer periods than you originally planned.
- You chase losses, telling yourself the next session will turn things around.
- You hide the amount you gamble from your partner, family or friends.
- You borrow money, sell belongings or use credit to keep gambling.
- You feel restless, anxious or irritable when you try to cut down.
- Gambling is affecting your work, studies, sleep, relationships or finances.
- You have tried to stop or reduce gambling and could not.
Tools You Can Use Today
The licensed operator we link to provides built-in safer-gambling controls inside your account dashboard. Use them proactively — not after a bad session, but before one.
| Tool | What It Does | When to Use It |
| Deposit limits | Cap how much you can deposit per day, week or month. | As soon as you open the account — easier than fixing it later. |
| Loss limits | Stop play automatically once your net losses reach a threshold. | If you tend to keep playing after losing. |
| Wager limits | Cap the total amount staked across a session or period. | High-volatility slot players who can burn through balance quickly. |
| Session reminders | Pop-ups every X minutes showing how long you have been playing. | Anyone who loses track of time during long sessions. |
| Cool-off / time-out | Locks the account for a short period (24 hours, 7 days, 30 days). | When you need a quick break to reset. |
| Self-exclusion | Permanently or long-term blocks access to the account (6 months, 1 year, 5 years or indefinite). | When the warning signs above describe your situation. |
| Reality check | Summary of money won/lost in the current session. | Anyone who wants honest numbers, not gut feelings. |
Practical Tips for Safer Play
- Set a strict gambling budget at the start of each month and treat it like an entertainment expense — not an investment.
- Use only money you can comfortably afford to lose. Never gamble with money meant for rent, bills, food or savings.
- Set a time limit before you start a session and use a clock or session-reminder tool to enforce it.
- Never chase losses. Walk away when you hit your loss limit, even if "the next spin" feels like the lucky one.
- Take regular breaks. Step away from the screen every 30–60 minutes.
- Do not gamble when you are tired, stressed, lonely, drunk or under the influence of any substance.
- Balance gambling with other hobbies, exercise, social time and rest.
- Talk to someone you trust if you start to feel out of control. Asking for help early is a strength, not a weakness.
Help and Support in Canada
Help is free, confidential and available right now. Choose the option closest to you.
- ConnexOntario — 24/7 helpline for problem gambling, mental health and addictions in Ontario. Call 1-866-531-2600 or visit connexontario.ca.
- Responsible Gambling Council (RGC) — national charity offering education and resources. Visit responsiblegambling.org.
- Canada Safety Council — Problem Gambling — national information and referrals. Visit canadasafetycouncil.org.
- Gamblers Anonymous Canada — peer-support meetings across Canada. Visit gamblersanonymous.org.
- Provincial helplines:
- Alberta — AHS Addiction Helpline: 1-866-332-2322
- British Columbia — Problem Gambling Help Line: 1-888-795-6111
- Manitoba — Addictions Helpline: 1-855-662-6605
- Quebec — Jeu: aide et référence: 1-800-461-0140
- Atlantic Canada — Gambling Support Network: 1-888-347-8888
- Crisis Services Canada — if you are in immediate distress, dial 9-8-8 for the national Suicide Crisis Helpline.
Protecting Minors
Online gambling is strictly for adults. The legal gambling age in Ontario is 19+. If you share a device with a minor, use parental controls and monitoring software (such as Net Nanny, Qustodio or your operating system's built-in screen-time tools) to block gambling content and prevent under-age access.
If a Loved One Is Struggling
Approach the conversation calmly and without judgement. Focus on what you have observed, not on accusations. Encourage them to call a helpline together with you — many people find it easier to make the call when someone they trust is in the room. Look after your own wellbeing too: ConnexOntario and the Responsible Gambling Council both offer support specifically for friends and family members of people affected by problem gambling.